Resource hub

The Cost of Zero Results

In eCommerce, on-site search is the fastest path from intent to conversion. When customers search, they are declaring what they want in their own words. But what happens when that journey ends in a dead end?

How Chatbots Are Changing the Rules of Search

Nowadays, we're witnessing a major shift from classic search engines - where users click on links - to AI assistants that deliver ready-made, contextual answers. This change not only affects how users access information but also how businesses engage with their audiences. Let’s break down the trends, statistics, and implications.

E-commerce SEO and Search Trends 2024–2025

The role of on-site search in eCommerce is undergoing a major shift. What used to be a utility feature is now central to both SEO performance and user experience. As we move into 2025, the convergence of semantic AI, automated analytics, and rising customer expectations is setting a new standard. In this article, we outline five key trends shaping the future of eCommerce search and SEO.

LLM for Search Evaluation

In 2025, Large Language Models (LLMs) are not only powerful text generation tools but also critical instruments for search evaluation. Their ability to accurately reproduce user preferences and assess information utility is radically transforming how search engines and recommendation systems are tested and improved.‍

AI Synonyms: No Longer a Trend — Now the Norm

The evolution of GenAI, fueled by increasingly powerful transformer models, means e-commerce businesses must move faster, personalize better, and reduce friction at every step.

AI-Driven Query Mapping: A Deep Dive

Our new feature delivers unparalleled accuracy in matching user queries to relevant categories. But how exactly does it work, and what impact can it have on your business? Let’s dive into the details.

Trends for 2025: Good search matters

In today’s fast-paced digital landscape, site search has evolved from a basic utility into a critical component of user experience and business growth. Modern users expect intuitive, personalized, and lightning-fast search results, making it essential for businesses to stay ahead of the curve.

Search UX Best Practices for Mobile Devices

A well-designed mobile search experience is essential for user satisfaction and business success, especially for online retailers. This article explores the importance of effective search functionality on mobile devices, highlights common mistakes such as overwhelming results and slow performance, and offers best practices for optimizing search UX.

The Power of nDSG: Optimizing E-commerce Search

In the competitive world of e-commerce, delivering relevant search results is crucial for enhancing user satisfaction and driving sales. Normalized Discounted Cumulative Gain (NDSG) is a powerful metric used to measure the effectiveness of search algorithms. NDSG evaluates how well search results are ranked based on their relevance, considering both the position and importance of each item.

Unveiling the Future: Trends in Onsite Search for 2024

In the dynamic world of online commerce and information dissemination, the role of onsite search has never been more crucial. As we navigate through 2024, several trends are reshaping the landscape of onsite search, revolutionizing user experiences and empowering businesses to connect more effectively with their audience. Let's delve into the key trends shaping onsite search this year.

Unlocking the Power of AI: Transforming Ecommerce Search into Intelligent Discovery

In the bustling world of online commerce, where millions of products vie for attention, the search bar stands as the gateway to discovery. Yet, traditional search mechanisms often stumble in understanding user intent and delivering personalized experiences. Enter Artificial Intelligence (AI), the beacon of innovation reshaping the landscape of ecommerce search. In this article, we'll explore how AI is revolutionizing ecommerce search with real-world examples and uplifting use cases.

20 Must-Know eCommerce Site Search Statistics in 2024

eCommerce site search is more than simply a feature in today's tech-driven retail environment; it's a game changer. The importance of site search cannot be emphasised in environments where user experience is critical and every click counts. Offering a smooth and effective search experience can be the secret for eCommerce companies looking to increase conversions and satisfy customers. We're exploring the intriguing realm of eCommerce site search data in this blog article.